Cookie Policy

COOKIE POLICY

This document provides detailed information on the use of cookies and similar technologies, on how they are used by the Telwin.com website and on how to manage them.

WHAT ARE COOKIES

Cookies are small text strings that the sites visited by the user send to their terminal (usually the browser) where they are stored before being re-transmitted to the same sites during the same visit to the site (session cookies) or later, even after days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone).

While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called "third parties"), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the site that the same is visiting.

Cookies, usually present in users' browsers in very large numbers and sometimes even with characteristics of wide temporal persistence, are used for different purposes: execution of computer authentication, session monitoring, storage of information on specific configurations concerning users who access the server, etc.

In the following part of this document we will refer to cookies and all similar technologies by simply using the term "cookies".

TYPES OF COOKIE

The Provision of the Privacy Guarantor "Identification of simplified procedures for the information and the acquisition of consent for the use of cookies - May 8, 2014 (GU n. 126 of June 3, 2014)" identifies two macro-categories of cookies: "technical" cookies and "profiling" cookies.

"Technical" cookies

Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service "(see Article 122, paragraph 1, of the Code).

They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website; analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate according to a series of selected criteria in order to improve the service provided.

For the installation of these cookies it is not necessary to acquire a prior consent from users, while the obligation to provide information pursuant to art. 13 of EU Regulation 679/2016, which the site manager, if he uses only such devices, will be able to provide in the manner he deems most suitable.

The site uses technical or similar cookies:

The website www.telwin.com, which shows the information banner required by the provision of the Privacy Guarantor n. 229 of 8/5/2014, installs a technical cookie on the visitor's device to demonstrate that the "OK" button has been clicked and which prevents the banner from being repeated. If this cookie is deleted, the banner reappears at the first step on the site. The cookie is called useCookie and its duration is 180 days.

The www.telwin.com site installs a technical session cookie necessary to log in to the back office and update the web pages. The cookie is called JSESSIONID, its duration is limited to the work session and is deleted when the browser is closed. Its deactivation compromises the editor's ability to use the services accessible from login.

The www.telwin.com site uses the Facebook Pixel and Google Ads services for marketing purposes.

The www.telwin.com site uses the services of Hotjar, Baidu, AddThis for statistical purposes.

The www.telwin.com site uses Google Analytics, a web traffic analysis service provided by Google, Inc. which installs its own cookies to collect and analyze information on the behavior of use of the site by visitors. These cookies are used to store non-personal information. For information on Google Analytics cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The telwin.com site takes appropriate measures to reduce the identifying power of these cookies by anonymizing the visitor's IP address in the manner indicated by Google itself: IP Anonymization

https://developers.google.com/analytics/devguides/collection/analyticsjs/#anonymizeip

Google Analytics protects the confidentiality of your data in various ways:

- The Google Analytics terms of service, which all Google Analytics customers must comply with, prohibit the sending of personal information to Google Analytics. Personal information includes all data that Google can use to likely identify an individual including, but not limited to, names, email addresses or billing information.

- It is not allowed to provide Google Analytics data to third parties without the customer's consent, except in certain specific circumstances, such as when required by law.

- Google's security-savvy engineering teams protect data from external threats. Internal access to data is strictly regulated and subject to employee access controls and procedures.

For more information, please refer to the link below:

https://support.google.com/analytics/answer/6004245

The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on their browser. To disable the action of Google Analytics, please refer to the link below:

https://tools.google.com/dlpage/gaoptout

The www.telwin.com site uses Web Analytics Italia, a national platform for the collection and analysis of statistical data relating to the traffic of the sites and digital services of the Italian Public Administration.

WAI allows you to:

standardize the collection of such data;

simplify access to statistics on the traffic and behavior of users who use institutional digital sites and services;

provide PA operators with ad hoc tools to facilitate the understanding of such information, with the ultimate goal of continuously optimizing the user experience.

The platform also publicly displays, and in an aggregate manner, some of the data concerning the use of the digital services of the PA by citizens.

For information on WAI cookies: https://webanalytics.italia.it/privacy

"Profiling" cookies

Profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while surfing the net. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about their use and thus express their valid consent.

They are referred to in art. 122 of the Code where it provides that "the storage of information in the terminal equipment of a contractor or a user or access to information already stored is permitted only on condition that the contractor or user has given his consent after being been informed with the simplified procedures referred to in article 13, paragraph 3 "(article 122, paragraph 1, of the Code).

"Third party" cookies

By visiting a website you may receive cookies from both the visited site ("owners") and from sites managed by other organizations ("third parties"). An example are the "social plugins" of Facebook, Twitter, Google+, Instagram, Pinterest, LinkedIn, etc. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.

The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by "third parties" is governed by the relevant information to which reference should be made. To ensure greater transparency and convenience, the web addresses of the various information and methods for managing cookies are shown below.

Facebook information: https://www.facebook.com/help/cookies/

Facebook (configuration): log into your account. Privacy section.

Twitter information: https://support.twitter.com/articles/20170514

Twitter (configuration): log in to your account. Section Settings, Security and privacy.

Linkedin information: https://www.linkedin.com/legal/cookie-policy

Linkedin (configuration): access your account. Account and Settings menu, Privacy and settings.

Google+ information: http://www.google.it/intl/it/policies/technologies/cookies/

Google+ (configuration): http://www.google.it/intl/it/policies/technologies/managing/

Pinterest information: https://about.pinterest.com/it/privacy-policy

Instagram: https://instagram.com/legal/cookies/

DURATION OF COOKIES

Some cookies (session cookies) remain active only until the browser is closed or the logout command is executed. Other cookies "survive" when the browser is closed and are also available on subsequent visits by the user.

These cookies are called persistent and their duration is set by the server at the time of their creation. In some cases a deadline is set, in other cases the duration is unlimited.

By browsing the pages of the telwin.com site, you can interact with sites managed by third parties that can create or modify persistent and profiling cookies.

MANAGEMENT OF COOKIES BY THE VISITOR

The user can decide whether or not to accept cookies using the settings on their browser.

The total or partial disabling of technical cookies does not compromise the use of the site's features.

The setting can be defined specifically for the different websites and web applications.

The following web resources illustrate how to proceed for each of the main browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

Save your preferences

NAVIGATION DATA

Telwin.com keeps the log files of its web servers: these data are used exclusively for any security problems.